Privacy Policy

1. General

Thamesbury LLP takes your privacy very seriously. Please read the following to learn more about our Privacy Policy. By visiting or using our website, and any other linked pages, features, content, or any other services we offer from time to time in connection therewith (collectively called, the “Website”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

2. What is covered?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you access or use our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. Information you choose to disclose publicly on the Website (i.e., information which is viewable to other Website users) will not be considered Personal Information.

We do not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register with the Website or send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information to us or on the Website.

3. What information do we collect?

We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalise and improve our services, to allow our users to set up a user account and profile, to contact users, to fulfil your requests for certain products and services, to analyse how users utilise the Website, and as otherwise set forth in this Privacy Policy. We may share certain types of Personal Information with third parties. We collect the following types of information:

Information you provide to us:

We receive and store any information you knowingly provide to us. For example, during the registration process, we collect Personal Information such as your email address, name, address, telephone number, household makeup, ethnicity, nationality, birth date, browser information, and third-party account credentials (for example, your log-in credentials for Facebook or other third party sites). If you provide your third-party account credentials to us, you are consenting to have the information in those accounts (“Third Party Account Information”) transmitted into your account with us, and that Third Party Account Information is covered by this Privacy Policy. You can choose not to provide us with certain information, but doing so may result in you not being able to take advantage of many of our special features.

Information collected automatically:

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the pages you requested. “Cookies” are identifiers we transfer to your computer through your browser that allow us to recognise your browser and tell us how and when pages in our site are being visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of our Website’s best features.

When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Website, so that we can make the Website appealing to as many customers as possible. We may also provide this aggregate information to our Partners, so that they can understand how often people use their products or services and our Website, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a Partner in a manner that would identify you personally.

Email and other communications:

We may contact you by email or other means; for example, we may send you promotional offers on behalf of our Partners, or communicate with you about your use of the Website. If you do not want to receive emails or other mail from us, please indicate your preference through your account settings. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service.

4. Sharing of Personal Information

We neither rent nor sell your Personal Information to anyone. We share your Personal Information with third parties only as described below.

Partners

We may allow our Partners to choose the demographic information of users who will see their promotions and receive their communications. We may also provide information we have collected from you to a Partner in a non-personally-identifiable form in order for that Partner to select the appropriate audience for its promotions and communications.

Affiliated Businesses and Third Party Websites that we do not control

In certain situations, businesses or third party websites that we’re affiliated with may sell items or provide services to you through the Website (either alone or jointly with us). We may, for example, sell products or provide services jointly with affiliated businesses, or work with third party websites to enhance your online experience. You can recognise when an affiliated business is associated with a particular transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to that transaction or service. One such service may include the ability for you to choose to automatically transmit information you input on the Website to your profile on a third party website. We have no control over the policies and practices of third party websites as to privacy or anything else, so if you choose to allow the automatic transmissions discussed above, please review all third party website policies before engaging in such automatic transmissions on the Website.

Agents

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. For example, when you pay for a purchase on the Website, we would need to allow the payment processing company to verify the transaction; however, that company would only be authorised to use your credit card information to the extent we needed their assistance in completing your transaction.

Business transfers

We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we are reorganised or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party. We will try to give you advance notice if your Personal Information will be transferred to a third party in this manner, so that you can delete your account with us if you choose.

Protection of the Company and others

We may release Personal Information when we believe in good faith that release is necessary to comply with that law, enforce or apply our conditions of use and other agreements, or protect the rights, property, or safety of the Company, our employees, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

With your consent

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

5. Security of information

Your account is protected by a password for your privacy and security. You need to prevent unauthorised access to your account and Personal Information by selecting and protecting your password appropriately and limiting external access to your computer and browser by signing off after you have finished accessing your account. We implement a variety of security measures to maintain the safety of your personal information when you place an order, or enter, submit, or access your personal information. While we endeavour to protect the privacy of your account and other Personal Information we hold in our records, we cannot guarantee complete security. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site, you should read that site’s privacy policy.

6. What information can I access?

Through your account settings, you may access and, in some cases, change certain information you’ve provided to us. The information you can view and update through your account may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at contact@thamesbury.com

7. Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or by sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

8. Contact Us

If you have any questions or concerns regarding our personal data privacy policies, please send our Data Protection Officer a detailed message at contact@thamesbury.com. We will make every effort to resolve your concerns in a satisfactory manner.